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  • Marketing With Transparency

    Dec 19, 2009 3 Comments

    I’ve gotten into a bad habit with my children. Whenever they ask me about overzealous promises from a product advertisement, I just tell them “It’s probably not true, it’s just marketing stuff“. The bad part is that I am instilling a degree of cynicism in the little one...

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  • Are Loyalty Programs Becoming "Pointless"?

    Dec 11, 2009 4 Comments

    I am a frequent flyer of Delta Airlines and have a Marriott credit card and enjoy the benefits that I get from using both companies (I like free flights and frequent flyer miles). I just booked a “free” vacation using both vendors and feel pretty good about my loyalty to them, and their loyalty ...

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  • Chick-fil-A, First 100 & Renegade Fans = Brand Success

    Dec 10, 2009 2 Comments

    When it comes to brand recognition, the usual names that dominate the conversation are Apple, Starbucks, Coca-Cola, McDonalds, Visa and …. Chick-fil-A? Ok, Chick-fil-A may not be a household name of the same caliber as Starbucks, but I guaranty that the “second largest chicken restaurant...

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  • Tiger Woods & Accenture – A Celebrity Endorsement Gone Bad

    Dec 09, 2009 9 Comments

    For me, the most compelling question to arise from the tawdry Tiger Woods scandal isn’t whether his wife will leave him, but whether his corporate sponsors will.  In particular, the management consulting company Accenture. We’re not talking energy drinks or golf shoes here, Accenture is a starc...

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