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  • Winds of Change for Loyalty Marketing

    Jul 29, 2010 2 Comments

    Amazon announced it is selling more Kindle books than hardcovers, the US Postal Service is in jeopardy, and Continental Airlines will begin allowing travelers to scan themselves on board flights. As change marches on, what other familiar aspects of our lives will join the milk-man in a mythical glob...

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  • The USPS – Death Spiral of an Industry?

    Jul 26, 2010 6 Comments

    Suppose you had a business whose sales had dropped 13% over the past year, continuing a multi-year sales decline. You’d probably look for ways to run your business more efficiently by cutting expenses. You might even consider reducing your prices to attract more business. Well if you’re the Unit...

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  • Wise Marketer’s Loyalty Guide: Social Media & Millennial Marketing

    Jul 13, 2010 1 Comment

    I’m honored to have made strong alliances with respected people in my industry. Though I wouldn’t turn down sensible sponsorship, each of the icons on the right hand panel of the Loyalty Truth are there through mutual agreement, not due to an advertising deal. Once in a while, one of my ...

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  • Living at Wegman’s

    Jul 04, 2010 1 Comment

    Josh Stevens is the Groupawn, striving to live off Groupons for one year. If he’s successful, Groupon gains additional publicity in extreme fashion, all for the cost of $100,000 – the carrot in front of Josh until May 2011. I’m neither a “WegPawn” or eligible for any in...

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  • Dogfish Head: Smart Marketing on Beer Money

    Jul 01, 2010 2 Comments

    Suppose you’re a local craft brewery, without the marketing resources of a Coors, Miller or Sam Adams. You don’t have money in the budget for national TV commercials—or any TV spots for that matter. So how do you get the word out about your award-winning brews? If you’re Delaware-based Dogf...

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