I was sharing thoughts on current trends in loyalty marketing with a group of bankers attending ASUG, the America’s SAP User Group yesterday. We talked about how the word Loyalty can be a distra...
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I partake in many discussions with loyalty critics. One this week in RetailWire talked about the gap between program memberships and active participation. Some of the more critical comments were linke...
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During the Badgeville Summit #Engage 2012 in San Francisco last month, I was fortunate to host a “Fireside Chat” with Lee Hammond, VP Digital, Interscope Records. We talked about the compa...
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As news about the launch of a new loyalty program from Walgreens, Balance Rewards, trickled into the press, we shared a few observations about the program in this post. We speculated about the impact ...
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While visiting family in Nashville I had the opportunity to stop by a shop I have been interested in ever since my sister sent me a video clip from the shop’s website. Imogene + Willie have a tr...
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Belly is one of the fastest growing loyalty solutions for local merchants. Offering an escape path from paper punch cards, Belly places an iPad on the merchant’s counter as an interface to its s...
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Somewhere in my bio there’s a line that hints at the value of a good long run to clear the head and spark fresh thinking. Earlier this week, I joined a regular crew of triathletes for an ocean swim....
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Walking into my neighborhood Muvico theater last night, I was greeted by a cheery young voice that said “Good evening sir, you and your wife look really happy tonight”. When we paused to m...
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Like many of our readers, we took a little time off this summer and went on a road trip. Probably not as glamorous as retreating to a house in the Hamptons, I had occasion to drive with family from Fl...
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ŠKODA is one of the oldest auto manufacturers in the world with roots building bicycles in the former Czechoslovakia. Over the course of more than 100 years, the brand has become known for quality an...
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