Back to Basics
filed in Loyalty Models, Measurement & Metrics, Thought Leadership on May.26, 2009
Editor’s Note: Mike Capizzi is Managing Director of Marketing Strategists, LLC, an independent consulting practice which focuses on best customer marketing. Often called the “Loyalty Evangelist” by his industry peers, he has written, spoken, advised and educated on the topic of loyalty marketing programs around the world for more than a decade. We hope [...]








