The Big L & the Little L
filed in Loyalty Asterisk™, Loyalty Models, Thought Leadership on Jul.16, 2009
There’s a secret society that I wish to unmask. It’s not as menacing as the Knight’s Templars, but if you are tasked with selling consulting services, marketing technology or loyalty marketing solutions, you will immediately identify society members by their common behaviors.
It’s the “Society of Graduate Buyers“. These are the folks who, in the course [...]








