Entries Tagged ‘Verizon’:

Social Media: Maybe It’s Not for Everyone

These days, it’s just about impossible to find a social media “expert” who doesn’t recommend that your company and/or clients jump on the social media bandwagon. And why not? It really is an amazing new channel that both empowers customers and, as pointed out by Bill Hanifin, is about as close to the holy grail [...]

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Build Customer Engagement by Living in the Margin

I read some really great year end posts during the week leading up to New Year’s Day. Amidst the “Top 10/50/100″ lists, there were thoughtful, humorous, and motivational takes on how to evaluate 2009 and approach 2010 with energy and enthusiasm.
One or two that caused me to take my finger off the mouse and pause [...]

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